Terms & Conditions

 

Terms & Conditions

Every quotation, pro-forma invoice (business only), price list or other similar document made or issued by the CNS Team ("the company") is made or issued subject to these General Terms and Conditions of Sale. These terms and conditions do not affect consumers' statutory rights as contained in current legislation governing the relationship between consumers and businesses.

 

Definitions

The Company means the CNS Team. The Customer, or You, means the account applicant or person who buys or agrees to buy goods from the company.

 

Online Ordering

To place orders on our online store you must be a UK registered card holder.

 

Age Restrictions

You agree to be of legal age to purchase and/or use any product that must adhere to official or recommended age ratings.

 

Acceptance of Orders

No order resulting from any quotation, pro-forma invoice, price list or other similar document made or issued by the company shall be binding unless and until it is accepted by the company. The company at its absolute discretion may accept or reject any order whether on account of the equipment being no longer available or for any other reason whatsoever.

 

Product Specifications

The company warrants that the goods will be at the time of delivery correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering. The company hereby reserves the right to make without notice such minor modifications in specifications, designs or materials as it may deem necessary or desirable by experience.

 

Payment

Payment will not be taken from the Customers Credit/Debit card until all goods ordered are in stock ready for despatch. The contract will be deemed as active once payment has been received by the company.  Unfortunately the company do not accept cheques.

 

Despatch

Customers will be given an estimated date of despatch when placing orders. If these dates are exceeded the company will endeavour to keep customers informed of the delay and an expected new delivery date. Customers may cancel their order at any time prior to despatch by contacting the Customer Services Department in writing. This should be sent to the Customer Services Manager at the company's registered address. All refunds will be issued within 14 days of written receipt of the cancellation order.

 

Delivery

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

 

Damages and Shortages

If any packages arrive damaged in any way the customer must sign for the goods as DAMAGED or REFUSE delivery to avoid the insurance becoming invalid.  The CNS Team will not be held responsible for damaged goods received that have not been signed for as damaged, this is the customer’s responsibility. The customer shall report any shortage to the company and the carriers by email within 48 hours of delivery. Provided prompt notice of transit damage or loss is given and provided it is proved to the company's satisfaction that such damage occurred in transit in the UK but not otherwise, the company will refund, repair or replace such equipment free of charge to the customer.

 

Ownership and Risk

The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. However, not with standing delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until the company has received in cash or cleared funds, payment in full for all goods delivered to the customer under this and all other contracts between the company and the customer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the company and the customer under which the goods were delivered.

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